In times of need, the greatest source of healing is the love of family and friends. And you help make it happen.Download Report
Every single day in the past year, more than 450,000 individuals and families connected through CaringBridge. On one special day, we had the privilege of connecting personally with one of them: Sophia, a 16-year-old from London, Ontario who was diagnosed with stage 4 rhabdomyosarcoma alveolar, a rare form of cancer.
The diagnosis changed Sophia and her family’s life in a matter of moments. Through a CaringBridge website, Sophia’s mother, Jodi, journaled daily. She described the support they received through their CaringBridge community as “overwhelming,” showing just one of the ways that our work fosters healing, each and every day.
Our mission is to amplify love, hope and compassion, making each health journey easier.
In times of need, the greatest source of this healing is the love of family and friends. Our work ensures that at any time, under any circumstances, people feel the support of their community surrounding them with care. Each person’s community is brought together in an easy-to-use, protected space — free from advertising and data selling — solely focused on the families that use CaringBridge.
CaringBridge is not possible without your financial support. CaringBridge survives and thrives on a broader community of caring: support that enabled CaringBridge to serve 43 million people in the past year, across all ages, for a wide-range of condition and from 233 countries and territories.
Join us as we take every chance, every day, to offer connections and healing when they’re needed most.
Founder and CEO
2013-2014 Board Chair
Janice Aune Chair
Beth Monsrud Vice Chair
Cheryl Newell Treasurer
Leigh Bailey Secretary
Lawrence J. Massa
Ann O'Connor Sandgren
Shawn A. Teal
Jason Van de Loo
Sona Mehring Founder and CEO
Gary Ablan Vice President of Technology
Amy Bay Robinson Vice President of Marketing and Brand Strategy
Heidi Droegemueller Vice President of Development
Darla Nemec Vice President of Finance and Administration
Sami Pelton Vice President of Customer Experience
Hello, 2013! We tallied up the numbers, looking back and celebrating connecting over 46 million people in 2012, with over 20,000 visits every hour.
We kicked off our Share Your Heart Campaign inviting people to submit their unique ways to show support—plus had our highest Guestbook creation day of the year: 38,927 new Guestbooks in all!
March marked the start of a new strategic partnership with Hallmark Corporation, leading to Hallmark-designed CarePosts available in our Guestbooks and a collection of greeting cards available through Hallmark’s website.
CaringBridge was chosen to be a participating charity for the 2013 Medtronic Twin Cities Marathon—a great chance for exposure to 9,000 runners and their cheering fans!
We partnered with mommy bloggers across the country to celebrate Mother’s Day (and spread the word about CaringBridge).
CaringBridge had its Sweet Sixteenth birthday, and celebrated by adding new ways for people to add to their websites, including profile photos and the ability to share other personal details.
At the midpoint of the year, we were solidly on track for our goals for the year, with an average of 207 websites created every day. By the end of the year, it resulted in our highest number yet: 75,628.
Hope Conquers All is published. This collection of 21 true CaringBridge stories was written by our founder, Sona Mehring, with all author proceeds dedicated to helping even more families with their own health journeys.
The final touches were put on updates to enhance CaringBridge websites in October, including simplified Journals and enhanced Guestbooks.
To celebrate National Family Caregiver Month, CaringBridge and Hallmark Cards kick off the “Caring Messages” card contest, inviting people to draw on personal experiences to write a message of love and support.
What were we most thankful for in November? The volunteers who contributed hours of their valuable time to support our cause, totaling 4,292 hours by the end of 2013.
At the end of the year, we tallied a total of 2,256,207 new registered CaringBridge users, plus 111,293 donations from individuals and organizations who chose to invest in our mission.
"This site was absolutely invaluable to me for two years."
"...CaringBridge is a must for all family and friends of someone under medical care..."
"...[a] wonderful way to keep in touch with loved ones and friends during a time of need..."
"No organization could do it better than yours -- Thank you!"
"To share current updates once vs. returning multiple phone calls... Makes all the difference."
"... how comforting [CaringBridge] was for me when I had a friend injured."
"Thank you for being there for families during tough times."
"My family uses CaringBridge often to stay updated and connected with friends and family."
It started as an offering of help in 2003, when Natalie Bushaw’s twin sons were born with health challenges. “CaringBridge carried me through some very crazy times. What I do for CaringBridge is not really volunteering—it’s just an extension of who I am and what I do.” This commitment led to Natalie being named our 2013 Volunteer of the Year.
In 2013, Carol helped pioneer the new Gratitude project, which engages volunteers to call donors to simply say thank you. As a result, over 1,200 phone calls were made, making sure our donors know what a difference how their donations make.
“Losing a spouse to a terminal illness is so difficult, but CaringBridge was a huge source of help. I continue to use CaringBridge for grieving and updating my community on my wife’s wishes.”
“I can’t express how much this site has pulled me up when I felt like I was sinking some days. I've preached to our kids that words (good or bad) can leave a mark and to choose words carefully. You all have chosen the right words to make your mark!”
CaringBridge Website Author
Lilly is a swimmer, pony rider, dress-up expert, and a very busy five-year-old. And she does all this while having cystic fibrosis, having endured five surgeries as well as multiple hospital stays. Her family uses CaringBridge to keep friends and family updated on Lilly’s condition. Lilly’s mother, Heather, says: “CaringBridge makes it easy on me. I don’t have to take the time to add contacts like I did when I sent out emails. I can update the Journal and pictures easily from my phone.”
CaringBridge Website Author
Kristen Sayers was 32 years old when she was diagnosed with breast cancer — news that floored the healthy mother, wife and pediatric nurse practitioner. It took six months, six rounds of chemotherapy and a bilateral mastectomy, but she managed to beat the cancer. Along the way, she used CaringBridge to connect with her friends and family. “The words of love and inspiration were so helpful, lifting me up in a time of need, reminding me that I had an army of people behind me, fighting this disease with me. I never felt alone but instead, incredibly loved.”
Over 20,000 visits to CaringBridge websites every hour
Almost 76,000 CaringBridge websites created in 2013
Nearly 100,000 donors made a contribution to CaringBridge in 2013
Over 450,000 people use CaringBridge every day
$7,522,388 Contributions $523,672 Donated Services $5,744 Interest Income $133,986 Other Income
$8,185,790 Total Revenue
$6,183,495 Program Services $1,001,185 Management & General $917,321 Fundraising
$8,102,001 Total Expense
$3,344,387 Cash $4,196 Inventory $99,369 Prepaid Expenses
$3,447,952 Total Current Assets
$200,794 Endowment Investments $13,333 Other Assets $838,423 Fixed Assets
$1,052,550 Total Other Assets
$73,313 Accounts Payable $157,367 Accrued Expenses
$230,680 Total Current Liabilites
$4,044,028 Unrestricted $25,794 Temporarily Restricted $200,000 Permanently Restricted
$4,269,822 Total Net Assets
Your support ensures that nobody goes through a time of need feeling alone. In 2013, the generosity of our volunteers and donors humbled and inspired us every day. In the upcoming year and for years to come, we will continue to work in every way to build, grow and imagine new ways to help. We look forward to doing this together with you.